Last updated: September 25, 2026
This Privacy Policy describes how NexPay Solutions (“NexPay”, “we”, “us” or “our”) collects, uses and shares information when you visit this website or contact us about our services. By using the website, you acknowledge the practices described below.
1. Information We Collect
Information you give us
When you complete our enquiry form or otherwise get in touch, we collect the details you choose to provide — typically your name, business name, email address, phone number and business type, along with anything you include in your messages to us.
Information collected automatically
When you browse the website, our hosting and analytics providers may automatically record technical information such as your IP address, browser and device type, the pages you view, the site that referred you and the date and time of your visit. Some of this is collected through cookies and similar technologies.
2. How We Use Information
- Responding to your enquiry and assessing whether our services are a good fit for your business;
- Contacting you by email, phone or text message about your enquiry and our services (message and data rates may apply, and you can opt out at any time);
- Setting up and supporting services you request, including sharing details with the partners involved;
- Operating, securing and improving the website;
- Sending marketing messages where the law allows, always with a simple way to unsubscribe;
- Meeting our legal obligations and protecting our rights and the rights of others.
3. How We Share Information
We do not sell your personal information. We share it only as needed with:
- Service providers that host the website, manage customer relationships, deliver communications or provide analytics on our behalf, under confidentiality obligations;
- Payment and onboarding partners when you ask us to evaluate or set up services for your business;
- Professional advisers such as lawyers and accountants, where reasonably necessary;
- Authorities or other parties when required by law or to protect rights, property and safety;
- A buyer or successor if our business is involved in a merger, acquisition or sale of assets, in which case this policy continues to apply to your information.
4. Cookies & Analytics
We use cookies and similar technologies to keep the website working, understand how it is used and, where permitted, measure the effectiveness of our marketing. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended.
5. How Long We Keep Information
We keep personal information for as long as we need it for the purposes described in this policy — for example, while we are discussing or providing services to you — and for longer where the law requires. When it is no longer needed, we delete or anonymise it.
6. How We Protect Information
We use reasonable administrative, technical and physical safeguards designed to protect your information. No website or transmission over the internet is completely secure, however, so we cannot guarantee absolute security.
7. Your Choices & Rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain processing, and to receive a copy of your information. You can unsubscribe from marketing emails using the link in any message, and reply STOP to opt out of text messages. To make a request, contact us using the details below — we will never treat you differently for exercising your rights.
8. Children’s Privacy
The website and our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children.
9. International Visitors
We and our service providers may process information in countries other than the one where you live. Where we do, we take steps to ensure your information remains protected in line with this policy.
10. Links to Other Websites
The website may link to sites we do not control. Their privacy practices are governed by their own policies, which we encourage you to review.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above, and where changes are significant we may provide additional notice.
12. Contact Us
If you have questions about this policy or how we handle your information, please contact us at support@getnexpay.com.